Client Accounts Administrator
Main purpose of role: To complete all financial transactions on the Lettings side of the business, providing support to all our offices and property management teams, giving a service that feels like it's part of the local office, treating every customer as if they were our only and retains our Landlords for life!
Location: Hanworth, TW13
Hours: Monday - Friday 8.30am-5.30pm
Salary: £26,400
Key Responsibilities:
- Posting daily financial transactions, including collections of rents and Landlords payments
- Data entry into our client accounting system
- Setting up the financial side of all new tenancies
- Releasing deposits back to tenants
- Issuing manual payments
- Ad-hoc calculations of rents and fees
- Adhering to codes of practice set by governing bodies(RICS,ARLA)
- Providing support to our expanding office network and support functions
Requirements:
- Excellent attention to detail and accuracy
- Positive with a can do attitude
- Team Player
- Thrives under pressure particularly during busy periods
- Flexible and able to prioritise workload
- Reliable and committed to your work as well as the team
- Proven lettings experience - desirable
- Previous financial administration experience - desirable
- Knowledge of CFP Winman software - desirable
- Working knowledge of accounting software - desirable
Skills:
- Has a professional approach, demonstrating high levels of integrity
- Organised
- Confident, with excellent communication skills, using the telephone as first point of contact
What We Offer:
- Progression: Fast-track growth within the property industry, with clear development pathways.
- Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
- Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
- Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
- Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
- Give Back: Paid day off to volunteer at a charity of your choice.
- Department
- Admin
- Role
- Office Support Administrator
- Locations
- Swan House